Answering for heating, cooling & plumbing shops
The call you miss at 9 p.m. still gets answered.
When your line rings and nobody can pick up, Second Ring answers in your shop's name, gets the address and what's wrong, and texts the job to whoever's on call. Set up in person, here in central Iowa.
Try it free for 30 days No contract. Your phone number doesn't change.- Caller
- Dana P. · 515-555-0142
- Address
- 1420 NW Ash Dr, Ankeny
- System
- Gas furnace, ~12 yrs
How it works
Your phone keeps ringing the way it does now. We only pick up when you can't.
A call goes unanswered
After a few rings, or after hours, your existing number forwards to your Second Ring line. Customers don't dial anything new.
We take the details
A trained voice assistant answers with your business name and gets the name, callback number, address, the problem, and how urgent it is.
The right person gets a text
Emergencies go straight to your on-call tech. Routine requests wait in a simple job list with a morning summary.
Why it pays for itself
One call
A single recovered no-heat call covers the month.
Most people who reach voicemail on a cold night call the next shop on the list. Second Ring makes sure they reach you, and gives you a record of every after-hours call so you can see what it brought in.
Built around your shop
You set the rules. We set it up.
Your hours and service area
Choose when we answer: after hours, overflow during the day, or both. Calls from outside your ZIP codes get a polite referral.
Your idea of an emergency
No heat in a cold snap, water on the floor, a vulnerable person in the home. Callers who mention a gas smell are told to leave and call 911 first.
No made-up answers
The assistant never quotes prices or diagnoses problems unless you tell it to. It takes the details and gets them to a person.
Local, in person
Setup takes about 30 minutes at your shop. If something needs changing, you text the person who built it.
Start a free month
See it work on your own number before you pay anything.
Email me and I'll set up a test line with your shop's name on it. Call it yourself and watch the text come in.
Travis Geary, founder · Ankeny, Iowa